FAQs:

Shipping & Returns

If you've placed your order before May 7, your order will ship before the end of June 2024. Any order placed from May 8-31 will ship in July 2024. All orders placed in June will ship in August.

Shipping is exclusively available to Hong Kong. All orders qualify for free shipping!

All sales are final. Any request for refund, exchange or return of product is dealt with at our sole discretion unless as required otherwise under applicable law.

See our Terms of Sale for full details.

Order Tracking

All orders will be shipped using SF Express.

Once you receive an email that your order has shipped, you can track it via the SF Express website or app.

Website Instructions:

  • Go to https://htm.sf-express.com/hk and click Log in/Register in the top right corner
  • Select Account to log in using the phone number that you used to place the order
  • After you have logged in, select Track & Trace
  • Select I Received and select your order to see details

App Instructions:

  • Search SF EXPRESS in APP Store HK or Android Store HK and download to your device
  • Select your region as Hong Kong and the language you prefer
  • Login with a password or phone - if you select phone, please enter the phone number that you used to place the order
  • Click Tracking on the bottom left
  • You will be able to track your order by selecting Receiving

Charm Details

Can I choose my charm?

This is a blind-box product, so the charm you receive within your can will be a surprise!

There are nine different charms available shown above, each with varying rarities.

We'll announce more detailed information about the rarities after the sale has ended.

Display Suggestions

The charms can be used to adorn your favorite bag, hang on your phone or keys, or simply be displayed along with your can for all your friends to see!

Disclaimer

The contents of the can are not edible. This is not a toy. Not suitable for young persons or children. The products offered for sale on the Site are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, TRLab, Block 2 Distribution, Jet Tone Films, and Jet Tone Contents, and all affiliated partners disclaim all warranties, express or implied, and will not be liable for damages of any kind. For full details, see our Terms of Service.